At the event
The door, the moving QR code, access and seats.
- What to bring to the doorYour ticket on your phone, charged, and ID if the event has an age limit.
- The moving QR code, and why screenshots do not workYour ticket's QR code changes every 30 seconds, so a screenshot of it soon stops working.
- Accessibility and wheelchair spacesHow to book wheelchair spaces and companion seats, and ask about access.
Still need help?
Send us a message. We reply by email, and you can answer without an account.